Shipping policy

Shipping & Delivery

We offer free shipping in India. However, all international shipping charges vary accordingly. Any purchase will be considered as order as soon as the full payment is received. To ensure the secure delivery of your order, we do not ship to PO boxes or military addresses. In rare cases, we are not responsible for the slight delay caused due to any government intervention or natural causes or any unforeseen circumstances.

We make our best efforts to deliver each item to make your jewellery order within 7 working days of your placing the order, inclusive of processing time. However, in some cases, we may deliver the order within 10 working days as we may have to procure /produce it as per the customization. Rural addresses require one or more additional working days and charges to deliver.

Each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you shall need to place multiple orders. To ensure that your order reaches you in the fastest time and in good condition we only ship through reputed courier agencies. As soon as your order is dispatched, our team will reach out to you through WhatsApp or email to update you with the tracking link of shipment.

To inquire more about shipments, please contact us at ozelhub@gmail.com or call us at +919990545496 between 11:00 a.m. to 6:00 p.m. and we would gladly assist you.